Get Copies of Email You Send
Do your users need to keep copies of the emails they send? Now they can do that in Lightning Experience. Just let them know they can select Automatic BCC to receive copies in their own inboxes. This feature is available in both Lightning Experience and Salesforce Classic.
Users select Automatic BCC by going to My Email Settings.
Mass Email Opt-Out and Bounce Indicators Before You Send
Users can easily find out whether email recipients have opted out of receiving mass emails or emails to a recipient have bounced before. We let them know with an indicator when they add the recipient’s name in the To field. This feature is available in both Lightning Experience and Salesforce Classic.
Contact, lead, and person account records include an Email Opt Out field. If that field is selected on a record and your user adds that recipient to their email, we’ll show the indicator. Bounce alerts appear in the same spot. Bounce indicators are not available for contacts and leads.